Contact Number : +91 9051188076 ( CSA Aqua )
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Last updated: May 29, 2024

Welcome to CSA Aqua, a division of CITYSHOPPING AGRO LLP. By accessing or using our website, products, or services, you agree to comply with and be bound by the following terms and conditions.

1. Definitions

  • Company: Refers to CITYSHOPPING AGRO LLP, trading as CSA Aqua.
  • Products: Refers to organic fish medicines and any other related products offered by the Company.
  • Services: Refers to any services provided by the Company, including information, advice, and customer support.
  • Customer/User: Refers to any individual or entity purchasing, using, or accessing the Company’s products or services.

2. Acceptance of Terms

By using our products and services, you agree to be bound by these terms and conditions. If you do not agree, you should refrain from using our products and services.

3. Product Information

The Company provides detailed information about its products, including ingredients and usage instructions. Customers are advised to read all information carefully before use.

4. Use of Products

  • Our products are intended for use as specified on the packaging and product descriptions.
  • Customers must follow the recommended dosages and usage instructions.
  • The Company is not responsible for any misuse of the products.

5. Orders and Payment

  • All orders are subject to acceptance by the Company.
  • Prices are subject to change without notice.
  • Payments must be made in full at the time of purchase unless otherwise agreed.

6. Shipping and Delivery

  • The Company will make reasonable efforts to ensure timely delivery of products.
  • Delivery times may vary based on location and availability.
  • The Company is not liable for any delays in delivery caused by third parties.

7. Returns and Refunds

  • Returns and refunds are accepted within 7 days of purchase, provided the product is unopened and in its original packaging.
  • Returns and refunds are accepted if you receive the wrong product.
  • Customers are responsible for return shipping costs unless the return is due to a mistake on the part of the Company.

8. Limitation of Liability

  • The Company is not liable for any indirect, incidental, or consequential damages arising from the use of its products.
  • The Company’s total liability for any claim shall not exceed the purchase price of the product that gave rise to the claim.

9. Warranties and Disclaimers

  • The Company provides a limited warranty that its products will meet the specifications provided.
  • The Company disclaims all other warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.

10. Intellectual Property

  • All content on the Company’s website and packaging, including text, graphics, logos, and images, is the property of the Company or its licensors and is protected by intellectual property laws.

11. Privacy Policy

  • The Company is committed to protecting your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

12. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be resolved in the courts of the jurisdiction where the Company is registered.

13. Changes to Terms and Conditions

The Company reserves the right to change these terms and conditions at any time. Changes will be effective immediately upon posting on the Company’s website.


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