Privacy Policy

Last Updated: 21-06-2025

At CSA Aqua, accessible via https://csaqua.in, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with us.

By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

a. Personal Identifiable Information (PII)

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information (via secure third-party gateway)

b. Technical & Usage Information

• IP address
• Browser type
• Device type
• Pages visited and time spent
• Cookies and tracking technologies

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill orders
• To provide customer service and support
• To communicate about order updates, offers, or issues
• To improve our website, services, and product offerings
• To prevent fraudulent activity
• To comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with:

• Trusted third-party service providers (e.g., logistics partners, payment gateways) solely to fulfill your order
• Legal authorities when required by law or in the case of legal claims
• Analytics and marketing tools for understanding site usage and enhancing user experience (e.g., Google Analytics)

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain user sessions
• Analyze website traffic
• Customize your shopping experience

You can control or disable cookies through your browser settings, though this may affect website functionality.

5. Data Security

We implement appropriate technical and organizational safeguards to protect your personal data. While we use industry-standard methods to secure data, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Request access to the data we hold about you
• Ask for corrections if your data is inaccurate
• Request deletion of your personal information (subject to legal and transactional obligations)
• Opt out of promotional communications at any time

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites. Please review their privacy policies separately.

8. Children’s Privacy

We do not knowingly collect data from children under 18 years of age. If we discover such data has been collected, we will delete it promptly.

9. Policy Updates

We reserve the right to update or change this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.